We are glad you asked!
If this is your first time here, we will collect all of your relevant contact details, previous script information and your address for delivery.
Next, we ask you to securely pay online using either your PayPal account or preferred credit card.
Once we receive your order, our doctors and medical staff will check it over against your medical records to ensure you are eligible to reorder online. If everything checks out ok, we will send the script to you via mail.
Then it’s business as usual, simply take your script to your preferred pharmacy.
If you select the free shipping option, you can expect to receive your script within 4 business days, via Australia Post.
If you select the express shipping option ($5.00 extra), you can expect to receive your script by the next business day.
Once our medical team has reviewed your order, we will notify you by email of the result, either approved or declined.
If for some reason your order is not approved by our medical staff, then we will issue a full refund via PayPal. This can take up to 2 weeks to process.
There are no other instances whereby a refund will be issued.